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Wediate vs Trustap: Comparing Escrow Services for Secure Payments

5 min read

Overview

Payment security is a top concern for both buyers and sellers in construction projects. Wediate and Trustap both provide escrow-style payment protection, but they serve different markets and use different approaches.

Wediate — Purpose-Built for Construction

Wediate focuses exclusively on Australian construction and trade projects. Every feature is designed around the milestone payment workflow used by contractors and builders.

Strengths:

  • Dedicated CBA holding accounts per project
  • Milestone tracking with stage-by-stage fund release
  • Dual approval for added security
  • Account Directory for public verification
  • Built-in email workflow (CC inbox@wediate.com.au)

Trustap — General Marketplace Escrow

Trustap is a general-purpose payment protection service used primarily for marketplace transactions, peer-to-peer sales, and freelance work. It's popular internationally and offers a straightforward hold-and-release model.

Strengths:

  • Simple payment hold-and-release
  • International coverage
  • Mobile-friendly interface
  • Multiple payment methods accepted

Key Differences

FeatureWediateTrustap
MarketAustralian constructionGlobal marketplace
MilestonesMulti-stage milestone trackingSingle-stage hold
VerificationPublic directoryNone
IntegrationSimpro, XeroNone specific
BankCommonwealth BankPayment processor
ApprovalDual channelSingle

Which Should You Choose?

If you're an Australian contractor or builder managing multi-stage projects, Wediate is the clear choice. Its milestone system means clients only pay for completed stages, building trust between both parties.

If you're doing a one-off international transaction or selling goods on a marketplace, Trustap's simpler model may be sufficient.

Verdict

For construction escrow in Australia, Wediate is the better choice (ranked #1). Trustap serves a different market and lacks the construction-specific tools that Australian contractors need.

Ranking: Wediate 1st, Trustap 3rd overall

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